Privacy Policy

Enterprise Cleaning Corporation (“Enterprise Cleaning,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of everyone who visits our website or uses our services. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have regarding your information.

This Policy applies to enterprisecleaningcorp.com and any related pages, forms, or online services operated by Enterprise Cleaning Corporation (collectively, the “Site”). By using the Site, you agree to the practices described in this Policy. If you do not agree, please do not use the Site.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you voluntarily submit through our website, including when you:

• Request a free quote or consultation
• Fill out a contact form
• Email or call our office
• Sign up for our newsletter or subscribe to updates
• Apply for employment through our careers page
• Leave a review or submit a testimonial

This information may include your name, company name, job title, email address, phone number, mailing or facility address, the type of facility or property involved, and details about the cleaning services you are requesting.

1.2 Information Collected Automatically

When you visit our Site, certain information is collected automatically through cookies, analytics tools, and similar technologies, including:

• Your IP address and general geographic location
• Browser type, device type, and operating system
• Pages viewed, time spent on the Site, and referring/exit pages
• Links clicked and forms submitted

1.3 Information from Third Parties

We may receive information about you from third parties such as Google Business Profile, review platforms (e.g., Yelp, Google Reviews), referral partners, and advertising platforms (e.g., Google Ads, Meta/Facebook Ads, LinkedIn Ads) when you interact with our advertisements or listings.

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and provide proposals for cleaning services
• Communicate with you about scheduling, service updates, and account matters
• Improve our website, services, and customer experience
• Send marketing communications, promotions, or newsletters (you may opt out at any time)
• Measure the performance of our advertising and marketing campaigns
• Comply with legal obligations and enforce our agreements
• Process employment applications submitted through our careers page

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies (such as Google Analytics and advertising pixels) to understand how visitors use the Site and to improve functionality and marketing effectiveness. Cookies are small text files stored on your device.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site, such as form functionality.

4. Third-Party Service Providers

We work with trusted third-party providers to operate our Site and business, including:

• Google Analytics and Google Search Console – website performance and traffic analysis
• Google Ads, Meta (Facebook/Instagram) Ads, and LinkedIn Ads – advertising and lead generation
• A customer relationship management (CRM) platform – to manage quote requests and client communications
• Call tracking software – to measure the effectiveness of our marketing and improve customer service
• Email service providers – to send requested communications and newsletters

These providers may collect or process information on our behalf and are permitted to use it only as necessary to provide their services to us. We do not sell your personal information to third parties.

5. How We Share Information

We may share your information:

• With service providers who help us operate our business and Site (see Section 4)
• If required by law, subpoena, or legal process
• To protect the rights, property, or safety of Enterprise Cleaning Corporation, our clients, or others
• In connection with a business transfer, merger, or sale of assets

We do not share your personal information with third parties for their own independent marketing purposes without your consent.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, maintain accurate business records, and comply with legal, accounting, and reporting requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal and business record-keeping requirements
• Opt out of marketing emails by clicking “unsubscribe” in any email or contacting us directly
• Opt out of certain cookies and tracking via your browser settings

To exercise any of these rights, contact us using the information in Section 12.

9. Children's Privacy

Our Site and services are directed to businesses and adults and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it.

10. Do Not Track Signals

Some browsers offer a “Do Not Track” feature. Because there is not yet an accepted industry standard for how to respond to these signals, our Site does not currently respond to Do Not Track browser signals.

11. Links to Other Websites

Our Site may contain links to third-party websites (for example, Google, LinkedIn, or review platforms). We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing any personal information.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Enterprise Cleaning Corporation
• 99 Hartwell Street, Suite B, West Boylston, MA 01583
• Phone: (508) 890-1000
• Email: customerservice@enterprisecleaningcorp.com

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Effective Date” at the top of this page indicates when this Policy was last revised. We encourage you to review this page periodically.